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Learn the process to Fix QuickBooks payroll error 557

QuickBooks payroll error 557 usually arises when a user tries to download the latest payroll update after upgrading the QuickBooks Desktop application to a new version. The error comes up with an error message saying, “QuickBooks has encountered a problem and needs to be closed. We are sorry for the trouble.” The error mainly triggers because of an inactive QuickBooks payroll subscription and an outdated payroll tax table. This blog is intended to guide users on causes and fixation steps to resolve QuickBooks update error 557, so read carefully until the end.

If you are tired of dealing with QuickBooks payroll error 557, call us on our toll-free number 1.855.738.2784 and consult the certified QuickBooks expert’s team

Reasons behind the occurrence of QuickBooks error message 557

Given below is the list of major causes that trigger the error:

  1. The user does not have an active payroll subscription in QuickBooks.
  2. QuickBooks user is working on an outdated update of the program.
  3. Some files from the QuickBooks directory are damaged or missing.
  4. User’s workstation is attacked by a virus or malware.
  5. Improper installation of QuickBooks on the workstation.
  6. Partial or corrupt update of QuickBooks Desktop.

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Methods to Troubleshoot & Fix QuickBooks error code 557

Following are some tried and proven solutions to eliminate this update error:

Method 1. Download a new update of QuickBooks manually

  1. Close all company files before closing down the QuickBooks Desktop application.
  2. Select the Windows Start menu, right-click the QuickBooks Desktop icon and select the Run as administrator option.
  3. The No Company Open screen will open up after selecting the run as administrator option. Select the Help tab and choose Update QuickBooks Desktop.
  4. Move to the Options menu, click Mark All, and then the Save button.
  5. Once done, select the Update Now tab and select to mark the Reset Update checkbox.
  6. To start downloading the QuickBooks update, click the Get Updates button and then reopen QuickBooks.
  7. Click Yes to install the update, and then reboot your computer.

Method 2. Activate QuickBooks payroll services to resolve the issue

  1. Go to the Customer Account Management Portal and sign in.
  2. From the Manage your QuickBooks page, choose the product or service you want to manage.
  3. Go to Products & Services and then click the Payroll Subscription tile.
  4. Look for the status of the subscription under the blue toolbar. If you see the status or subscription as Canceled, click the Resubscribe link.
  5. Make sure the information in the Reactivate Subscription is correct, and then click Save & Continue.
  6. Check the Subscription details and the billing information.
  7. Click Reactivate, and a pop-up window will show up on the screen.
  8. Click Got it.

Method 3. Get the newly released payroll tax table in QuickBooks

  1. Open the QuickBooks Desktop application and go to the Employees menu.
  2. Click Get Payroll Updates and mark the Download Entire Update checkbox.
  3. Click Download Latest Update, and once it completes, an informational window will pop up on the screen.

If QuickBooks payroll error 557 continues even after following the discussed solutions, get assistance from the certified QuickBooks expert’s team by calling us on our customer support number 1.855.738.2784 .

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