What is QuickBooks error 15103 Causes and How to Fix it

It is important to download QuickBooks Desktop and payroll updates from time to time to use these services significantly. But, while downloading, the same users sometimes get QuickBooks error 15103. The error occurs when some QuickBooks program files are damaged or corrupted, and the digital signature certificate is missing. On the occurrence of this issue, the user can no longer utilize QuickBooks payroll services. Follow the complete blog to know more about QuickBooks payroll update error 15103, its causes, and troubleshooting techniques.

If you are unable to eliminate QuickBooks error 15103, contact the QuickBooks technical support team by dialing +1 800-579-9430 and seek troubleshooting assistance from them

Top reasons causing QuickBooks Desktop error 15103

Down below is the list of factors that provokes the error:

1. The payroll update file is damaged or corrupted.
2. There are some program issues within QuickBooks.
3. The feature to verify the digital signature is not working.

Now that you know what prompts the payroll error, proceed to the next section of the blog for fixation steps.

Know Steps to Deal with QuickBooks payroll error 15103

The troubleshooting process given below includes running Quick Fix my Program, downloading a new update file, and reinstalling the digital signature certificate:

Solution 1. From the Tool Hub, put Quick Fix my Program to use

To utilize Quick Fix my Program from the QuickBooks Tool Hub, you need to have the latest version of QuickBooks Tool Hub on your device. If you haven’t already, get the same by following the steps given below:

1. Close all company data files and then the QuickBooks Desktop window.
2. Get the QuickBooks Tool Hub setup file and save it somewhere you can easily access it, like your Windows desktop or the Downloads folder.
3. Move to the location where the QuickBooksToolHub.exe file is saved, open the file and follow the prompt steps to install it.
4. Tick the agree to the terms and conditions checkbox to complete the installation process.
5. When the install completes, locate and double-click the QuickBooks Tool Hub icon.
6. From there, go to the Program Problems tab and click Quick Fix my Program.
7. The tool will terminate all background processes and run a quick repair on the program.
8. Once the repair completes, open QuickBooks and the company file.
9. Try to download and install the payroll update again.

If the payroll error continues, try the next solution.

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Solution 2. Delete the update file and reupdate QuickBooks

1. Open QuickBooks Desktop, choose the Help menu, and then the Update QuickBooks Desktop option.
2. Select the Update Now tab and mark the Reset Update checkbox.
3. Click Get Updates to start downloading the update file.
4. When the update completes, close and restart QuickBooks.
5. Again, select the Help menu and choose Update QuickBooks Desktop.
6. Choose the Overview tab and click Update Now.

If you still get the error, proceed to the following solution.

Solution 3. Get a new digital signature certificate

1. Head to C:\Program Files\Intuit\QuickBooks and look for the QBW32.exe file.
2. Right-click the file and choose Properties.
3. Select the Digital Signature tab and tick Intuit from the signature list.
4. Click Details, move to the Digital Signature Details window, and select View Certificate.
5. Go to the Certificate window and click Install Certificate.
6. Click Next and then Finish.
7. Restart your workstation and open QuickBooks.
8. Try to re-download the update.

If none of the above solutions work, try downloading the update in safe mode.

We know it is challenging to resolve QuickBooks error 15103 on your own by following the troubleshooting process. Hopefully, this blog helped you resolve the issue. If the error continues, call us on our customer support number +1 800-579-9430 and talk to certified QuickBooks professionals.

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